Why was it created an account without asking me ?

Can you delete the data about me ?

Your account is just access that allows you to read invoices, quotes, and other documents created by another user and sent to you. We can certainly remove your access, but not those data that belong to another user.

But rest assured, this account is free and this data is strictly protected by the professional secrecy that we owe to you but also to this other user.

In fact we are strictly neutral with respect to you and the other user who sent you his bill. You can even use the free BonneFacture features to send your bills.

But the payment requests I received are unfounded!

Precisely, in some countries, there is a misunderstood principle of commercial law which states that an invoice received and not refused is deemed accepted after a certain period.

After checking, because there may be mistaken, you have the option to press the button "refuse" at the top right of the invoice. Your refusal is then registered on our site. By maintaining your access, you are armed in case of complaints.

When should I delete my account then ?

Deleting an account is useful when all business related to the account is closed and there is no more activity related to your email. You can then go to your profile, export your documents for your archives on this page and go to this page to delete your account.

                     

You can recreate one account with the same email if you need it later. Back to home-page.